19SHINES is based in Texas, USA. The store ships to both domestic and international markets. Our products are shipped from USA or abroad depending on which location the product available. The delivery time is as faster as 7 business days and generally does not exceed 30 business days. If you need any assistance for your order, please email us at help@19shines.com, we will respond within 24 hours.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to errors in the address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.